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Frequently Asked

Exactly who is Joséphine or Joséphine LaRue?

Joséphine is the symbolic brand name chosen by creator Sholayide. She strongly believes the name is a reflection of our brand persona: powerful, Parisian, luxurious, sultry, cool & uplifting. Joséphine LaRue is our fictitious social butterfly & mascot that spreads the latest news about the brand through our social media channels.

Follow her latest beauty exploits:

Twitter: @JosephineLaRue
Pinterest: @Josephine_LaRue

What are Haute Naturals™?

Haute Naturals™ is our signature fusion of essential oils used in our skincare formulations combined to Balance, Purify, Regenerate, Illuminate, Hydrate and Heal.

Are your products suitable for sensitive skin and acne prone skin?

Yes. Our skincare collection is formulated for all skin types, especially for those with very sensitive skin. We utilize only the finest organic, rich ingredients that effectively maintains healthy skin. Our skincare products proactively heals and restores with just a small number of key invigorating ingredients.

When should I apply the Facial Serum? Can I wear make up over Facial Serum?

Using any of our facial serums overnight would be a marvelous addition to your skincare ritual – you will wake up to fabulous glowing skin! The Immortelle Organic Facial Serum can be used as a moisturizing overnight treatment 2 – 3 times a week and The Rose Supreme Organic Radiance Serum can be used during your morning ritual which works wonders for those with dry skin. Our serums can be used alone or in conjunction with your Joséphine Organic Makeup products. 

Are your skincare products vegan?

With the exception of our Coconut Espresso Organic Facial Polish, all of our products are vegan. 

How often should I use your skincare products?

Our gorgeous products have been formulated for all skin types but the frequency of use can change depending on your needs. We also formulate with a small roster of ingredients that are very powerful and effective, so with this in mind: less is definitely more.

What does the Circa date mean? How long will the skincare products last?

With your skincare package, you will receive a product ID card with a stamped “Circa” date. This date refers to the shelf life of that particular product. The date is based on when the batch was initially created. Since our products are hand blended, natural and we do not use any unnatural preservatives at all – products will typically remain fresh for at least 1 year. To keep the products fresh, please keep them out of direct sunlight and at room temperature.

Can you tell me more about your packaging?

We care. Our skincare products are mindfully glam-packed using faux leather dust bags in our ongoing effort to support sustainability. These bags are reusable and we highly recommend that you reuse as makeup bags and/or travel bags.

Do you test on animals?

Absolutely not! As members of PETA’s Beauty Without Bunnies program, we are proud to say that our products are developed without the use of animal testing and with true care and respect for our environment.

Is nanotechnology used in your Mineral Makeup products?

No, we do not use nano-technology nor nano-particles in our products. The titanium dioxide & zinc oxide that we use do not contain nano particles. Our mineral makeup products are for cosmetic use.

Do you use Bismuth Oxychloride in your mineral makeup?

None of our mineral makeup products are formulated with bismuth oxychloride.

Do you offer samples?

At this time we are unable to offer samples. However, we do participate in giveaways – become a Glamourite & sign up for our newsletter to find out more!